Patient Voices


Behind every PWIS score is a woman who came to us limited by pain, by what her body could no longer do, by symptoms she'd often carried quietly for years.
The Patient Wellbeing Impact Survey measures that change at intake and discharge. What it can't capture is what recovery actually feels like, in someone's own words. So we asked.
These are unedited reflections from patients who completed care at Physio Down Under. To protect confidentiality and privacy, only patients initials are provided.
I’m incredibly grateful for the care and support I received from Rachel Tang at Physio Down Under. She brings not only strong knowledge and skill to her work, but also genuine empathy that made a real difference in my recovery journey. I always felt heard, understood, and supported during our sessions.
A special thank you as well to Maartje for her effective help in releasing the tension in my muscles—it made a meaningful difference in how my body felt.
I would highly recommend Rachel Tang, Maartje and the team at Physio Down Under to anyone looking for skilled, compassionate physiotherapy care. Truly grateful for the help I’ve received. (G.K)
I started seeing Tamara at Physio Down Under during my third trimester to manage pelvic pain, and she was great, she supported and guided me for delivery. There’s a post delivery assessment to check on your pelvic which was very helpful. The ladies are knowledgeable, patient, and took the time to understand exactly what I was experiencing before tailoring a treatment plan that felt both safe and effective. I’ve continued my sessions postpartum with Sophie as the pelvic pain didn’t fully resolve right after delivery, and the ongoing support has been just as valuable. Sophie is annother gem, adapted my treatment to suit my recovery stage, and I feel like I’m gradually regaining strength and stability.
Overall, I’m very grateful for the care and professionalism at Physio Down Under. I’d highly recommend them to anyone dealing with pelvic pain during or after pregnancy. (L.P)
I was originally recommended to Physio Down Under by my gynaecologist for post-hysterectomy recovery. I have been working with Lucy to strengthen my core, and she has been incredibly helpful and knowledgeable. She knew exactly how to help me and has truly helped me feel my core again.
Based on my positive experience, I have now started the Pilates group classes at the clinic and am really enjoying them. It is such a lovely and supportive community.
I would highly recommend Physio Down Under to anyone looking for women’s physiotherapy. (R.C.)
Leah has helped me so much during my pregnancy and for my postnatal recovery. Having seen her since my third trimester I felt my body was better prepared for labour, in better physical condition and equipped with knowledge of how to handle pre and post birth changes in my body. Thank you! (N.W.)
I’ve been seeing Tamara since my first pregnancy (I’m at the tail end of my second pregnancy now) to support me with my pelvic pain and though statistically, women who have pelvic pain in their first pregnancy get earlier onset of similar pain in their second pregnancy, I’ve been in such good hands between her and my gym trainer that the pain is night and day and this pregnancy has been a lot more enjoyable.
She’s such a warm, communicative professional - a real angel! Just finished a session on birth prep which also gives me greater confidence and peace going into this second delivery soon. I HIGHLY recommend her and her team for all mummy’s to be. (S.A.)
After a few overly intense massages elsewhere, I decided to try a postnatal session at Physio Down Under with Carita (at 5 months postpartum), and it turned out to be one of the best massages I’ve ever had. Carita’s technique was incredibly relaxing yet effective: rhythmic, warm, and thoughtfully targeted. She really understood the shoulder and back strain that comes from carrying and breastfeeding a baby, and I felt genuine relief after the session. I’ll definitely be coming back. Thank you, Carita, for such a restorative experience! (H.Y.)
Amazing and professional care, came here postpartum and I fully credit all the progress I’ve made to Monica, my lovely physiotherapist.
There’s a high level of empathy and at the same time, clear explanation and ultrasound images of the pelvic floor. I had some clear recovery goals as someone who was quite active before pregnancy and I feel Monica was very supportive of all my goals. I’m so happy to return back to my workouts and active lifestyle.
Highly recommend! (R.K.)
Ive been seeing Maartje for around 2 years now for issues with urinary incontinence related to endometriosis. She has been instrumental in improving my overall pelvic health through physiotherapy and massage therapy, and overall equipping me with knowledge and coping mechanisms or DIY skills. Im very grateful to Maartje for enhancing my overall wellbeing and for being a friendly and professional physiotherapist with strong advocacy for patient health, empowerment and happiness. Strongly recommend Maartje and the rest of the team at Physio Down Under. Shoutout to lovely reception ladies who make appointments seamless! (C.R.)
I can’t recommend Tamara Gerdis and Sophie Penco enough – they are truly a dream team and my go-to physios!
Tamara has supported me through both pregnancy and post-partum rehabilitation, and her approach is exceptional. She is incredibly thorough and detail-oriented, always taking the time to assess properly and lay out a clear, structured recovery plan. What really stands out is how much she goes above and beyond – even connecting me with other trusted post-partum support providers when I needed it.
Sophie has been equally fantastic in my post-partum recovery journey, especially through physio-led reformer pilates. She strikes the perfect balance between pushing you to get stronger and knowing when to pull back to ensure safety. She’s highly organised, meticulous, and incredibly effective (with a fantastic understanding of body movement) – I’ve also worked with her on some separate injuries, and her methods have been both thoughtful and results-driven.
Together, they are not only highly skilled but also warm, personable, and genuinely invested in their clients’ wellbeing. I’ve felt supported every step of the way – couldn’t ask for better care! (S.R.)
I have been seeing Hui Lin for my shoulder/neck issues. Using a mixture of deep massage and dry needling it has really helped. The mobility is so much better and far less painful. Hui Lin has been super professional, friendly and really knows her stuff. She has set me increasingly difficult exercises to improve my strength in the area and provided video's so that I know exactly what to do. I think the physiapp they use is a great tool for making sure you do your rehab and do it correctly! I would highly recommend Hui Lin and Physio Down Under. The receptionists are friendly and helpful and booking appointments has been trouble free. The physio/pilates studio has an impressive range of equipment too. All in all a great service. Thank you! (S.S.)
I’ve seen Carita at Physio Down Under three times over the past three weeks, and I can honestly say she is absolutely amazing. From the very first session, it was clear she really knows what she’s doing. She has a medical-understanding of the body - she could immediately identify my problem areas and focused exactly where it was needed most.
Each session left me feeling noticeably better, with no pain or soreness afterward — just real relief and improved movement.
I also want to mention how wonderful the front desk team is. Lorena and Lyn were especially warm, friendly, and incredibly helpful with scheduling and any questions I had. They really make the whole experience smooth and welcoming from start to finish.
The clinic itself is clean, bright, and very well run — a genuinely lovely place to go for a massage. I wouldn’t hesitate to recommend Carita and the entire team to anyone looking for high-quality care! (N.B.)
Physio Down Under is such a gift to any woman!! Over the years since opening I’ve seen Tamara, Leah and Sophie. I’ve been treated for various issues: Pre and post natal, muscular skeletal and pelvic floor, diaphragm issues and core stability.
The team is incredibly knowledgeable, very professional and attentive. If ever something pops up, I know exactly where to go… because I know that I’ll be in excellent hands.
The practice itself is a warm and inviting space with wonderful reception staff. A special shout out to Lorena who has been there over the years and always greets me with such a warm smile. She’s very diligent, welcoming and is very helpful.
You’re amazing - Thank you PDU! (N.R.)
Service is excellent from both Andrea (instructor) and FOH. You not only feel welcomed, you feel cared for individually. It’s a small 6-pax class so you get the attention and support esp since I’m newer and feeling weaker. Looking forward to the next! Happy holidays team! (C.T.)
I have been suffering from pain in my lower back and neck for a long time. I have undergo a few procedures, and due to the pain I have lost a lot of my muscle mass, making everyday task difficult to achieve. I am doing my physiotherapy here and it has been a life changing experience. The staff are amazing, kind and cheerful. My physiotherapist makes me happy and of course stronger. I am very satisfy. Thanks. (S.A.)
Physio Down Under has the great Pilates classes. I love the small class size! it feels personalised, with the instructors giving you the attention you need to refine your form and actually feel the workout. Highly recommend! (S.A.)
Wanted to learn Pilates reformer (as my wife is a huge fan) and took a “Reformer for all” class with Andrea Fam Whereas I consider myself practical, all the different postures and settings can be challenging as one learns in real time on the fly - I was worried I might not keep up in a class setting. Hugely impressed - Andrea was amazing, with excellent descriptions and a really easy style. The equipment is spotless and the setting is great with just 6 machines. I had an excellent workout and will definitely come back for more. A point worth noting: Arrive on time so you can get all the intro help Andrea gives - it will be so much easier to keep up.
PS: I have since done classes with Fiona Ho, who is also excellent ... Physio Down Under is a great find! (A.M.)
I saw Tamara at PDU for sessions both before and after birth and have found her approach so inspiring and empowering. I love the way she addresses important female health issues in a matter of fact and practical way. I’ve learnt a lot from the sessions and my pelvic floor health has been drastically improved thanks to them. I also attended my first mums & bubs Pilates class here today and it was a fantastic experience. Recommend them highly. (A.T.)
I have been receiving treatment from Maartje for pelvic floor exercises, and I’m truly impressed by her expertise and knowledge. She was able to quickly identify my concerns, provide clear advice, and tailor the exercises to suit my needs. Her professional yet caring approach made the whole experience comfortable and positive. (E.L.)
I've been going to Rachel and she is very knowlegeable and managed to help me with my problem fast. The environment here is uplifting and the recptionists are friendly and pleasant too. Most importantly, the physiotherapy is effective! (M.C.)
The therapists at physio down under are knowledge, skilled and extremely kind in their approach. I was well supported before and during pregnancy and I feel the team has played a pivotal role in ensuring good function postpartum. (M.C.)
Knowledgeable, family-centred and welcoming professionals from the front desk staff to the clinicians- I felt very supported on my post natal recovery both with Physio sessions and reformer Pilates. (V.G.)
Simply the best place. Regardless of what you're looking for, whether it's pelvic floor physiotherapy, prenatal or postnatal Pilates, they have classes for small groups and also private ones. The staff is always smiling and helpful. Very good service. (F.J.)
Incredible experience both pre natal and post natal. Their pilates class are taught by physios who really know the anatomy and both prenatal and postnatal you feel supported. Physio is also incredible - they sorted my hip pre natal and post natal they worked with me on pelvic floor, DR and mastitis. Would recommend them 💯(C.E.)
Rachel created such a safe and supportive space throughout my therapy sessions. Her calm presence and intuitive understanding helped me explore challenging emotions connected to my pelvic pain with kindness and without judgment. I always felt held and respected, which made a big difference in my healing journey.
I’m thankful that Matthew made the connection—it was exactly the support I needed.
A big shoutout to the fantastic front desk team. So friendly, fun, and welcoming! You guys really made every visit and interaction a pleasant experience ∆😉.
I’m so grateful for all the care and dedication during this challanging time. Thank you, Rachel. (S.F.)
I have been receiving treatment from Tamara for Pelvic pain and Pelvic floor tightness, I am very impressed with her professionalism and expertise. She takes the time to listen, explains each step clearly and tailors the treatment to my needs. I would highly recommend her to anyone seeking specialized physiotherapy care.
Thanks Tamara for everything. (S.S.)
I have been lucky enough to be followed by Monica after giving birth for the second time. I improved so much thanks to her, for her deep understanding, her great skills, her strong knowledges, all in a very compassionate and kind way. We did pelvic floor exercises, check my improvement with a machine, and pilatus to train my deep abdominal muscles. I always had a great time and the progress was there. Monica is such an amazing physio and woman!
After a while I started postural training with Rachel to help with my regular body pain. A revelation ! I learned so much too with Rachel. She just look at you and she can tell where is the issue in your posture, how to work on it and create new good habits without changing your life style. I always had a great time during my sessions, and I always feel super good after.
Monica and Rachel are driven by the will to help women around them, they are simply the best professionals you could dream of! (B.B.)
I highly recommend physio down under for all of your postpartum needs! I have been seeing Sophie that last few months following back pain after a c section. She’s been amazing at helping to reduce my pain from 6+ down to 0! Not only that she helped me recover from a nasty mastitis infection using ultrasound and massage! Seriously the best! (D.H.)
I recently completed my prenatal class at this studio, and it was such a wonderful experience! The space is beautiful, clean, and so calming, making it a great environment to learn and prepare for birth.
Special thanks to Andrea for her guidance and support—she made the sessions extra enjoyable! Highly recommend for any expecting mamas! (O.S.)
Alex has been helped me greatly, she explained my muscle tightness , which need to be stretched to start with, before exercising- which made lots more sense. It is a very specific physio area this clinic is concentrating on and with great Pilate reformers room to work on specific muscles. (C.G.)
Definitely a safe space for anyone with pelvic floor concerns.
I have vaginismus, and my first ever session was with Monica. Honestly, I never expected it to feel so easy, Monica spoke to me in a way no one else had before, truly listened to my concerns, and made me feel completely understood. She suggested a few exercises and even followed up to check on my progress.
Although I wasn’t able to continue after the first session, I’ll always remember how positive and reassuring that experience was. Thank you, Monica, keep up the amazing work! (A.R.)
I seldom write goggle reviews but here's for the amazing physio team! I was referred to Dr Tamara to help manage my pelvic pain and vaginismus, and even though I only had one consultation with her, she was incredible. She’s open-minded, reassuring, and maintained a high level of professionalism throughout the session even though I was kinda nervous which helped a lot!
Like to also give a big shoutout to Lorena, their receptionist! Rlly hands down the best I’ve ever encountered haha she’s super polite, kind, accommodating, and prompt in her replies via whatsapp, truly a gem!
Truly appreciate the wonderful experience so far and I’m looking forward to my next session! :) Will recommend anyone looking for physio for literally "down under" here in a heartbeat! (E.T.)
Lucy treated me throughout pregnancy, ensuring my aches and pains were kept to a minimum and that I remained flexible and strong through carrying out safe and effective exercise. Following pregnancy an old shoulder injury flared up and she has worked through dry needling, sports massage and physiotherapy to get me on the path to recovery. She has recently moved to Physio Down Under and I have followed her. She has an amazing way of getting to the problem quickly but treating with empathy, warmth and humour to ensure each session is highly effective, but also enjoyable! (B.L.)
I started seeing Tamara in 2022 on a friend’s recommendation after I delivered my firstborn as I had very severe diastasis recti and close to non-existent core muscles post delivery. Tamara has helped me tremendously with my recovery - the physio exercises have helped so much with my core strength. Am back again this year after delivering my second child and am very thankful to have her on this journey with me again. I feel stronger than I was pre-pregnancy and my diastasis recti has also improved drastically. I would strongly recommend Tamara and the Physio Down Under team if you are looking for a partner on your post partum journey! (C.G.)
I had the Stress Relief massage with Carita today. She is wonderful - it was different than any massage I have had before, it was like waves of release for my body and soul. I'm definitely coming back! (E.B.)
I first visited Alex because I had ongoing lower back pain that didn’t go away even after visiting TCMs and other physiotherapist. After 3-4 sessions with Alex, I understood my back much better as she taught me to be more conscious about my posture, sitting position etc. The pain is now gone and though the tightness comes sometimes but she has taught me stretches that help to alleviate and remove the pain. She is very knowledgeable and is great at what she does. Thoroughly grateful for her work! Thanks Alex and PhysioDownUnder! (M.N.)
Excellent services & treatments for pre-teens combining physio and pilates.
My daughter loves her sessions and we have seen considerable improvements.
Would highly recommend. (P.C.)
Instructor Andrea is nothing short of a Pilates virtuoso! From the moment class begins, her radiant energy and unwavering expertise set the stage for an unparalleled experience. Her instructions are crystal clear, her cues delivered with precision, and her ability to fine-tune each movement demonstrates a mastery of both technique and teaching.
What truly sets Andrea apart is her keen eye for detail—she doesn’t just lead the class, she elevates it, ensuring that every participant moves with intention, alignment, and grace. Her corrections are not just adjustments; they are thoughtful refinements that unlock deeper strength, flexibility, and control.
Beyond her technical prowess, Andrea exudes warmth and encouragement, making every student feel seen, supported, and inspired. Whether you’re a seasoned Pilates enthusiast or a complete beginner, her class is a transformative journey—one that will leave you stronger, more aligned, and absolutely eager for the next session.
A+++++—a true master of the craft, and an experience I would recommend a thousand times over! (R.K.)
Instructor Andrea is nothing short of a Pilates virtuoso! From the moment class begins, her radiant energy and unwavering expertise set the stage for an unparalleled experience. Her instructions are crystal clear, her cues delivered with precision, and her ability to fine-tune each movement demonstrates a mastery of both technique and teaching.
What truly sets Andrea apart is her keen eye for detail—she doesn’t just lead the class, she elevates it, ensuring that every participant moves with intention, alignment, and grace. Her corrections are not just adjustments; they are thoughtful refinements that unlock deeper strength, flexibility, and control.
Beyond her technical prowess, Andrea exudes warmth and encouragement, making every student feel seen, supported, and inspired. Whether you’re a seasoned Pilates enthusiast or a complete beginner, her class is a transformative journey—one that will leave you stronger, more aligned, and absolutely eager for the next session.
A+++++—a true master of the craft, and an experience I would recommend a thousand times over! (R.K.)
I was lucky enough to try a Lomilomi body massage with Carita, who is a highly skilled massage therapist with over 15 years of extensive experience in the field. You could feel her wealth of knowledge and training within minutes. I have never had a massage like it!!! I felt nurtured, restored and rejuvenated from all parts of my body at once. She uses her hands almost like a choreographed dance under and above you, all at the same time. It was like being caressed from all angles and together with the tranquil music in the room, I was able to let go, relax and breath deeply. I felt so good after the massage and positively floated out of the room. Thank you very much Carita, I will be coming again! (R.D.)
I was referred to Rachel Tang at physio down under by the urologist after the groin pain was suffering from was found to be caused by muscle pain. Within roughly one month of following Rachels exercise program, my mobility and strength improved, and the groin pain was reduced dramatically. Within two months, the pain was completely gone. I can full heartily recommend Rachel and physio down under to any man suffering from muscel related pelvic pain. (A.B.)
I’ve had two Hawaiian massage sessions with Carita at Physio Down Under, and I can’t recommend her enough. Carita’s technique is truly magical - her long, strong strokes almost feel like she’s dancing with her arms on your body. It’s so fluid and soothing, but at the same time, she gets right into the spots that need attention.
I came in with significant tension in my neck and shoulders, which had been bothering me for weeks. At the end of the session, it was like a huge weight had been lifted! My shoulders felt light and I could move my neck freely again.
If you’re dealing with stress or muscle tension, Carita is the person to see. (Z.W.)
I recently attended a trial Pilates class at Physio Down Under and I was thoroughly impressed with Chloe. Her patience, expertise, and attention to detail made the experience truly exceptional. The centre was clean and inviting which added to the whole awesome experience.
Chloe took the time to explain each exercise, ensuring I understood proper form and technique. Her calm demeanor put me at ease, allowing me to focus on my movements. Chloe provided clear guidance on breathing techniques, helping me connect with my core and engage the right muscles. Her cues and reminders ensured I maintained proper breathing throughout the class.
As a person who does not regularly exercise, Chloe was able to adapt exercises to suit my fitness level, and yet at the same time stretching my abilities a bit with modifications and adjustments as needed.
I would highly recommend this Pilates studio and Chloe to anyone seeking a supportive, challenging, and transformative fitness experience. (E.O.)
If I could give 6 stars, I would. I’m an expat living in Indonesia and was sent last week to Singapore to address my constant pelvic pain. After much testing and investigation, my OBGYN recommended that we add pelvic floor Physio to my care plan. Enter Tamara at Physio Down Under… She is incredible! She helped me immensely while I was in the office and even created an at-home care plan since I am not local to the area. She took ample time to educate me and explain so many aspects of pelvic health. And to top it all off… She came in on her off day to see me one more time before my departure. Top top top tier service. Thanks, Tamara and the PDU team. When I’m back in the area, I’ll be sure to come in. (B.S.)
Physio Down Under has been recommended to me to address the issue of leaking. The environment is a safe place where you feel supported throughout the therapy. My therapist has been Tamara. Her expertise is extensive and profound, and she provides a comprehensive array of tools and methods that interlink, helping me integrate them into my daily routine. She truly motivates me, and the entire team, including the friendly receptionists, makes the experience even better. I have a renewed sense of ownership over your body and a clear plan for coping and moving forward. Thank you, Tamara! Thanks team of Physio Down Under! (J.S.)
Monica and her team are simply wonderful! It can be hard to find such caring and professional clinicians. It felt especially important to me as I had just landed in Singapore. I met Monica after giving birth to my second child and she was so supportive and thoughtful. She really helped me recover from my pelvic pain and I felt so at ease and so taken care of. Monica and her team of clinicians are really committed to the wellbeing of their clients. I am so grateful for all their support. (U.T.)
Such a friendly and supportive establishment that specializes in women health.
For the past year, I've been attending Pilates classes and receiving some physio at Down Under, it's such a remarkable studio. My experience has been nothing short positive and supportive.
Their expert team excels in providing personalized care and attention. Their Pilates classes, in particular, have been a highlight for me. The instructors are knowledgeable, patient, and deeply committed to helping each participant achieve her best. I wholeheartedly recommend it to any woman looking for a dedicated, professional, and effective approach to Pilates and physical therapy.
Thank you, Down Under, for an incredible year of growth and health! (S.S.)
Physio Down Under Pte Ltd
Valley Point Clinic
491B River Valley Road
Valley Point (Office Tower)
Unit #04-01A
Singapore
248373
Katong Satellite Clinic
i12 Katong
112 East Coast Rd
#03-01/02/03/04
Singapore
428802
© Copyright 2024 | All Rights Reserved | Physio Down Under | Privacy Policy | DPO Contact